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Google Home Hub after a factory reset has completed the setup but the screen is stuck in connected

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster: chetpatel 

 

Google Home Hub screen was freezing and black. Came back after unplugging power, but kept happening. So factory reset, app completed setup but screen stuck in connected.  

Screenshot 2021-08-27 12.52.16 AM.png

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