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Original Poster: Robert Echard
I'm having the same issue with both of my devices. I've gone through every single setting, factory reset, and still no luck. This is a main function of the device(s) and it won't work. What is the solution?
1st gen. reset the hub and a factory reset. same issue. same issue at friends homes to on their hubs. most of which are 3rd gen. i would like to upgrade to a 3rd gen but not with basic functionalities not working. sad
Ik have thé same problem. Nest can not set a timer, if i use thé correct frase ( hey Google set a timer for X minuten) it reply's with ''i can not set a timer at this moment, please try again in a few seconds'' device is powered on, and connected, thé weird part is, my nest hub and nest mini have thé same problem. If i move them to an other ''house'' in thé Google home app they both work....
If i change rooms they keep thé problem.
So there is something ''wrong'' with my ''house'' but i can not figure out what.... Any advice?
I have a similar issue, but also slightly different.
In my Google Home, I have:
I can easily set alarms and timers on the nest minis, and have had no problem with this for years. However, the hubs seem to only rarely be able to set alarms and timers, although -- with each hub -- periods of functionality seemed to vary.
The most recent acquisition, a 2nd generation Nest Hub, sits on my bedside table. There is an older Nest Mini sitting across the room. If I speak directly to the hub and ask it to set an alarm, it says that sorry, it can't create that alarm and to try in a few seconds. It never works.
At the same time, I can set an alarm on both my cellpone and the nest mini across the room with zero trouble, unless the hub hears me and overrides the other devices.
I found a Reddit post that suggested removing one's location and then re-inputting it would work, and I tried that, with limited success. I was able to set one alarm on my new hub, but upon trying again the following evening, it still does not work.
This is a key function that I wish to use on the hubs, as they are strategically placed in my office, my kitchen, and my bedroom. This has been extremely frustrating for me, and has been a problem for years.
My ''system'' is just totally Broken right now.
Ik removed all of the ''houses'' including thé rooms, made a brand new one, and now i can not ad anything to it, not even a Philips hue bulb. I get thé error that it can't communicate with thé Google service and i have to try again later....
What is this? And why?
Frustrating that we can not troubleshoot this because i believe it are server errors we can't see or change.
@AMiesem thé thing where it works ones i also had. After trying and trying and trying.... It set 1 timer, i was so happy, got thé girlfriend in thé room to show that I FIXED IT!!!! But after doing it a second time it failed again, i Will bever forget her face.... So much disappointment.... 😛
Are there google tech's over here that can PLEASE help us? This stuff aint cheap, and it just does not work fully, it's like buying a car, evertthing works except thé headlights or something.... Frustrating
So, I went through the remove address/re-add address to location settings once again, and everything started working again. I noticed that the zip code, while previously (suggested by Google) was of the pattern #####-####, this time it was #####, which leads me to believe that some update on Google's side might have changed address lookups, which somehow negatively affected this function?
I'm guessing I might have to go through this routine again in the future, but for now, it's working again.
I have exact the same issue. The hub 2nd edition won't set timers on voice commands, but also not using the buttons m just tells me it isn't able to do this/that right now.
It also won't tell me the weather when I place it in a routine, while just asking does work. Strange behaviour lately.
My timer and alarms were working fine (setting it with Google assistant) up until a week ago when I installed the Google home router and 1 wifi point. Since then, the voice command to set up a timer and alarm does not work. I've tried all troubleshooting (restart, factory reset, change language, uninstall and reinstall, disable then re-enable, clear cache, etc.) This is frustrating as I use my timers and alarms frequently. Please help!!!
Hi Rdfernan, I have fixed my problems recently by creating a new "home" in the Google Home app and assigning my Hub2 to it. From then, all worked again.
I also did factory reset, power down etc. but all those things didn't help, till I changed the home where it was added to.
I'm having the same issue. 1st with a brand new device. tried all the suggestions, even contacted Google support on the phone. they decided to replace unit and the new unit is doing the same thing. strangely enough my old home mini (1st gen) had no problems until the mic qould keep switching itself off which is what led to replacing with the new nest mini.
update... I fixed it.
I had to delete the home from Google home, then factory reset nest mini. After that I had to create a new home in home app and add device.
as a side note I also had a family group with google family link. I had to delete that group and re-create it. not sure if that applies to everyone but if you are like me then try that aswell if you're still having issue.
thanks google for your days of wasted emails,phone calls and chats. As ot it turns out we the community are better.
I had this issue for a long time too.
I fixed it by factory resetting the Google home mini. I set it up again as normal. I then deleted my home address from the google home app (Home settings, Home information).
Tested a timer and it worked. Re-added my home address to the app and tested a number of times.
It seems to work fine now.