Hello. I have an issue with my Google Home device. Untill last month, Google Home could "read" my phone's battery level, and when i asked to tell me what's the battery level, Google Home tells me. I still get this issue even i updated this week my phone fw to Emui12 (i have an Huawei P30 Pro). Does anyone have any ideea how could i fix this issue?
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Thanks for reaching out.
A few questions: are you using an app to link your phone to your Google Home device? Are you directly asking your Google Home speaker? We checked on our system and this feature isn't supported yet.
We'll be waiting for your update.
I'm using google assistant from my phone linked to my google account. No other app. Before updating to emui12, worked flawless. Google home device told me every time what's my phone battery level when i was saying good night, for example. And if it was under 60%,it reminded me to charge my phone. No it doesn't work anymore.
Thanks for the update.
To make sure, are you initiating the Bedtime routines? If so, it can only places the mobile phone on silent (only when initiated via an Android device). Try creating a custom Routine using these steps:
Looking forward for your response.
This is my routine.
When i say "good night", he adjust the volume, tell me weather on the next day and if the battery is under 70% should remind me to charge the phone. It adjust the volume, is says the next day weather, and after that it makes a short pause and tell me good night. But about the battery doesn't say enything, even the battery level is 30%. I tried to ask it about the battery level and the lights start to rotate like he is looking for an answer, but after 10-15 seconds they all go out without getting an answer.
Thanks for the update.
While it may have worked before, this action is only supported when you're creating a custom routine. Try creating a custom routines with "Tell battery status (Reminders to charge are only available for Android devices.)" action and let see if it will work.
Ok, i'm back. Did a hard reset of Google Home, but still nothing. When I say it, i get the same result. The lights are spinning in circle, like it'l looking to do something, but after some good seconds nothing happens and the lights get off.
Thanks for your time and patience. I give up. It's too much time consuming and i have a feeling that only solution will be a FW update (but it's likely probably someone will work on that). I'll check the battery level before i go to sleep, if this automatisation doesn't work anymore.
I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.