04-12-2022 12:05 PM
Google Home used to play radio 4 when asked. Yesterday my Google Home speaker in one room played 'Radio 4 Extra' when asked for 'Radio 4'. My Google Home Screen played Radio 4. Today both play 'Radio 4 Extra' when I say 'Hey, Google, play Radio 4'. I do enunciate clearly, and my screen shows I asked only for 'Radio 4'. I assume there is a mapping problem with the stations and their underscoring channels. I would be grateful if this could be fixed. It seems not to be a user fixable problem.
04-15-2022 12:28 PM
Same here.
What changed and why did Google not test to make nothing was broken.
Real problem with these devices is that there is no control over the assistant interpretation of what is said.
04-16-2022 06:07 AM
Surprise Surprise. Now Google Hub now playing correct station, BBC Radio 4.
05-10-2022 11:53 AM
Hey all,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
05-13-2022 11:17 AM
Hey all,
I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
05-13-2022 11:29 AM
Jake
Thanks for getting back. It resolved after a few days. I guess someone updated the station mapping.
Kind regards
Paul
05-17-2022 11:10 AM
Hey cps,
I am glad to hear the issue has been resolved. With that being the case, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.
Best regards,
Jake