cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Home!!!!!!!!

Terryatchley743
Community Member

We invested a substantial amount of money on two homes. Loved the relationship we had with Nest and its products. It truly was worth the investment. UNTIL 

Google homecame in! They clearly have had the attitude there only concern is very little to make any effort to keep the previous nest family able to function the same as it was before google took over. 
I truly wished I’d walked away at the time of merger. Instead I made the most costly mistake in investing in more due to the fact it was SUPPOSED to be compatible to our other products that was just RECENTLY purchased .

Anyone willing to take my advice please don’t make our mistakes you will regret it. Nothing works and they keep introducing the next generation that doesn’t work with previous one well. I simple don’t have funds to get throwing cash at this every year or two for a product that google engineers and developers don’t give a crap how difficult or poor quality they keep producing and software is no better either. I never write anything bad about a company but,

Im tired of the never ending promises that google is resolving the issue’s 

IM DONE and got two house worth of there products if google likes the stuff so much I will gladly accept a decent offer from anyone it’s for sale now

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi Terryatchley743,

 

Thanks for reaching out, and I apologize for the inconvenience you're experiencing. Could you tell us more about what’s happening with your Google Home products? We’d love to help. 

 

Regards,

Juni

We bought 3 cameras and 1st subscribed to nest. Then my mother in law got chronic cancer and we purchased 4 more. 
After she died nest didn’t  accept manual typing in numbers of cameras so they became worthless 
We bought new home and 4 new cameras. Then google home took over and the latest 4 can not be viewed on nest 
On Google home several does not play sound. One of ours is to monitor swimming pool and pumps.
But yet on nest it does.
Who really wants to see some here and go to another site to get less quality view and no sound.
Overview for at least 7 years we have repeatedly bought all Google such as tablets, watches, cameras, speakers, doorbell, phones, and 5 televisions.
I honestly loved all but think we were ripped off with cameras when Google home came along.
I do plan on selling the newest ones and try to purchase the older ones used somewhere 
 
I do thank you for inquiring about our issue. But we have tried numerous time with technical support to resolve these issues 
 
Thanks and hope you have a good day

Juni
Community Specialist
Community Specialist

Hi there,

 

Thanks for the details you’ve shared. Could you provide the case number when you contacted our support team so we can further check for you? 

 

Thanks,

Juni