01-14-2024 10:43 AM
We invested a substantial amount of money on two homes. Loved the relationship we had with Nest and its products. It truly was worth the investment. UNTIL
Google homecame in! They clearly have had the attitude there only concern is very little to make any effort to keep the previous nest family able to function the same as it was before google took over.
I truly wished I’d walked away at the time of merger. Instead I made the most costly mistake in investing in more due to the fact it was SUPPOSED to be compatible to our other products that was just RECENTLY purchased .
Anyone willing to take my advice please don’t make our mistakes you will regret it. Nothing works and they keep introducing the next generation that doesn’t work with previous one well. I simple don’t have funds to get throwing cash at this every year or two for a product that google engineers and developers don’t give a crap how difficult or poor quality they keep producing and software is no better either. I never write anything bad about a company but,
Im tired of the never ending promises that google is resolving the issue’s
IM DONE and got two house worth of there products if google likes the stuff so much I will gladly accept a decent offer from anyone it’s for sale now
01-18-2024 12:41 PM
Hi Terryatchley743,
Thanks for reaching out, and I apologize for the inconvenience you're experiencing. Could you tell us more about what’s happening with your Google Home products? We’d love to help.
Regards,
Juni
01-18-2024 01:17 PM
01-20-2024 12:10 PM
Hi there,
Thanks for the details you’ve shared. Could you provide the case number when you contacted our support team so we can further check for you?
Thanks,
Juni