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Google Hub Max Fuchsia/ Google home app

MR8
Community Member

Been getting loading issues in both Google home app and Google hub max. Google hub max gives errors such as, “something went wrong or there was a glitch” When trying anything, i.e., lights, XM radio, etc. I have factory reset the hub and uninstalled the app with the same issue occurring once re-installed? Any suggestions would be greatly appreciated. Thanks!

3 REPLIES 3

LovelyM
Community Specialist
Community Specialist

Hello MR8, 

Thanks for reaching out. Let's get your Google Nest Hub Max back up and running.

Please try to change the Assistant language of your display to either English US, English CA or English UK. Once done, try some voice commands and let me know if this fixes the issue or not.

Best, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hi MR8, 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Cheers, 
Lovely

LovelyM
Community Specialist
Community Specialist

Hey MR8, 

It's me again. Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.

Thanks, 
Lovely