09-18-2021 03:24 AM
Hello,
My Nest Hub MAX doesn't work at all.
Just turned off, and there is no possibility to turn it on. I am not sure, if this problem is connected to faulty update, or so.
No physical damages. Never hit the floor, etc.
All kinds of reboot/ restart provided in this forum doesn't work. No reaction at all.
I checked AC/DC adapter - it seems to be fine - on electric meter I had 24V. I assume, there might be some electric issue inside the Nest Hub Max.
Any suggestions?
Thanks in advance.
Answered! Go to the Recommended Answer.
09-28-2021 03:01 PM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
09-25-2021 01:05 AM
Hi there trifazz,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 8-0710000031473.
Kindly,
Ai
09-28-2021 03:01 PM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.