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Google Nest Hub Max - Screen double image, flickering

Livan
Community Member

‎11-04-2023 10:37 AM

Hello, 

I have purchased my Nest Hub Max in February 2021 and today the screen has started flickering with double images.

I have reinitialized the factory configuration several times already and have changed power plugs, etc but it changes nothing the screen continues to flickering and I can not any more use this device.

Any suggestion what I should do with my Nest Hub Max now ?

 

Thanks,

Kind regards,

Ivan

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Princesss
Community Specialist
Community Specialist

‎11-08-2023 07:32 AM

Hi Ivan,

 

Thanks for posting in the Community.

 

We're sorry to hear about this experience. Are you using its original power cable that comes with your Google Nest Hub Max? If yes, is it plugged in directly to a power outlet? Could you also send a photo of the exact display you're getting so we can further check on it?

 

Looking forward to your response.

 

Best,

Princess

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