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Google Nest Hub doesn't play radio alarm

Spooky
Community Member

I opened this issue over a week ago and haven't received a response and I can't reply to the thread anymore since it has been locked.  I was told that someone would reach out to me within the next 24 hours and haven't heard anything from anyone.

@Azarco @Princesss 

Re: Google Nest doesn't play radio alarm - Google Nest Community

6 REPLIES 6

Princesss
Community Specialist
Community Specialist

Hi Spooky,

 

Sorry about this. As a reference to the form you submitted, here's your case ID: 2-9952000032766. I've already notified our team about this and they will reach out to you as soon as possible. I'll keep this thread open until you are assisted.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi there,

 

I've seen that you have been assisted via email. I'll consider this post as complete and will lock the thread in 24 hours.
 

Best,

Princess

Spooky
Community Member

Hello,

I haven't received any help from anyone yet. I have not received an email with any guidance. I've been waiting for 3 weeks. 

Princesss
Community Specialist
Community Specialist

Hi there,

 

Thanks for your prompt response. Upon checking, here's your case ID: 2-9952000032766. Have you received a phone call instead?

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey Spooky,

 

Upon checking, our team already sent you an email about your concern. Please check your inbox and let's continue through that channel.

 

Cheers,

Muddi

Spooky
Community Member

Hello,

I don't prefer to be contacted by telephone as I never answer it and the VM fills up with spam calls regularly.  I would prefer if someone were to email me a solution or suggestions on what to do next.