Google Nest Hub green screen

[remo-cantatore]

My GHub, next gen screen is black and green at the moment. Please you service to reset my device. Greetings Remo

[JillG]

Hi Remo,

I would try giving your Hub a reboot and if that doesn't help do a factory reset. To factory reset hold both the volume buttons on the back for about 10 seconds or so. The device will let you know it's about to reset.

Let us know if any of this helps.

Jill

[Princesss]

Hello everyone, 

Thanks for visiting the Community.

@JillG, thanks for helping us out on this thread.

@remo-cantatore, were you able to try the steps provided above? Let us know if you still experience the same thing so we can try some steps to resolve this.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hi folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess