Google Nest Hub loses WiFi

[Rdianco]

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Original Poster: Terry Polevoy 

WiFi not found

[Rdianco]

Hi Terry Polevoy,

Thank you for reaching out. Oh no! Let's fix this issue so that your Google Nest Hub can stay on a WiFi network and work as intended. I would be more than happy to help find a solution with you. First, I have some questions:

• Which Google Nest Hub is this post in regard to? (model name, generation number)
• Is this a new issue? Was your Google Nest Hub connected to WiFi for long periods of time before?
• Is your Google Nest Hub powering on?
• Is your Google Nest Hub showing up in the Google Home App?
• What error message are you getting from the Google Nest Hub? What does it say? 
• Have you tried connecting your Google Nest Hub to a mobile hotspot instead? What happens?
• Have you taken any troubleshooting steps? If so, what have you tried?

I look forward to your response, thanks!

- From Frances (Community Specialist)