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Google Nest Hub, won't power on.

EarthSita
Community Member

My Google nest hub stopped working over night.  I have tested different power outlets.  I have tried to reboot by holding down the speaker buttons.  I have unplugged it for over a minute and waited without resolve.  It was working the night before.  I have only used the device for roughly 5 months.  How can I get some assistance with this.

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@EarthSita 

You could try contacting Support using the link and instructions in this post:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

Alex_S
Community Specialist
Community Specialist

Hi there,
 

EarthSita, were you able to get contact with our Support team? If not, our team would like to take a look at this. Kindly fill out this form and let us know once you're done.
 

Thanks for the help, MpIsCustomer!


Regards,
Alex

Muddi
Community Specialist
Community Specialist

Hello again, 

 

We haven’t seen your form submission come through - were you able to access it alright? Let us know if you’re running into trouble or still need our help!

 

Cheers,

Muddi