03-07-2023 07:09 PM
Unable to link my account to Zoom. My wife's account is link but cannot join or start Zoom meeting.
Answered! Go to the Recommended Answer.
03-12-2023 06:39 PM
I am in USA, Lafayette, Liouisiana . I don't know what type account I have. All I know I use chrome brower on my phone, tablets and desktop. The problem is Google Nest Max that want connect to zoom. All other device works fine. There is other people on nest community that has same problem as me, has any been solve?
03-11-2023 10:38 PM
Hi Pawkey,
Thanks for reaching out. Sorry to hear that you're having issues linking your Zoom account to the Google Nest Hub Max. Let's dig deeper into this. A few questions: Are you one of the home members on the Google Home app? Do you have a Zoom app on your phone? What country are you located in? What message are you getting when linking your Zoom account? Also, what are the troubleshooting steps that you've tried?
Looking forward to your response.
Cheers,
Muddi
03-12-2023 06:28 AM
I have the Zoom App on phone and 2 tablet, The Nest was working fine a few week age. Tablet and phone works but but not the nest max. I get message to link account in Google Home and then get Zoom sign on screen. I sing on google then get "You cannot authorize Google Assistant. I tried deleting Home and restore .
03-12-2023 06:10 PM
Hey Pawkey,
Thanks for the information. Could you tell us what country you located in? What type of account are you using (Gmail or Workspace account)?
Cheers,
Muddi
03-12-2023 06:39 PM
I am in USA, Lafayette, Liouisiana . I don't know what type account I have. All I know I use chrome brower on my phone, tablets and desktop. The problem is Google Nest Max that want connect to zoom. All other device works fine. There is other people on nest community that has same problem as me, has any been solve?
03-12-2023 06:49 PM
Hi Pawkey,
Thanks for the added information. What account are you using on your Zoom app? Is it Gmail or your work email? So far, we're able to fix the issue with other users by making sure that they are not using a business account for Zoom.
Cheers,
Muddi
03-12-2023 07:52 PM
03-12-2023 08:18 PM - edited 03-12-2023 08:19 PM
Hi Pawkey,
We appreciate your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Cheers,
Muddi
03-14-2023 08:38 AM
How did you fix their accouny
03-14-2023 05:50 PM
Hey Pawkey,
It was resolved by making sure that they are not using a business account. Moving forward, we got the form you've submitted. We'll be reaching out to you via email and let's continue working on your concern through that channel. Also, please be advised that this thread will be locked after 24 hours.
Cheers,
Muddi