12-11-2022 04:30 AM
Up until the last couple of days I could instruct my mini nest to “sleep in 20 minutes” and 20 minutes later is would stop. But now it although it acknowledges the command, it keeps on playing after the time period. I have tried saying “stop in 20 minutes” as well as specifying an actual time, but all to no avail. I have two speakers, and they both are doing the same.
Does anyone know what has changed?
Answered! Go to the Recommended Answer.
12-18-2022 08:21 AM
Here’s what support is saying
We have been made aware of reported issues with the Sleep Timer. We’re looking into possible solutions. For the meantime, we would like you to send a feedback about this issue with the steps provided below.
1. Turn on device usage data and crash reports:
2. Reproduce the issue (Try setting a sleep timer). After the issue occurred, send feedback from the speaker device via voice command (OK Google, send feedback) then say the keywords "GHT3 sleep timer not working".
01-11-2023 11:51 AM - edited 01-11-2023 12:52 PM
I hope everyone is doing well. We're happy to confirm that we've rolled out a fix for this behavior. Are you still experiencing the Sleep Timer feature issue? We would like to know so we can follow up with the team.
Looking forward to your responses.
01-11-2023 12:16 PM
Same issue. Now requesting the news plays Sky News instead of BBC! WTF?
Open a new case. I'll add to it.
01-11-2023 12:30 PM
Well, at least it's not something that I've done. I've got two Nest Hubs, and it's doing the same on both. I can't play any BBC radio services at all.
Everything is great on my Nest Mini through.
01-11-2023 12:32 PM
Everything is OK on both of my Nest Mini, but neither of my Nest Hubs can play any BBC radio services. They just search for them on Google. Can other people please try this. I used to just say "OK Google, play BBC Radio 1" and it would automatically play. Now it goes to a google seach.
01-11-2023 01:01 PM
I am in the UK and I have just asked my hubs to play Radio 2, LBC and Boom Radio (the ones I normally listen to) and they all play the requested station?
01-11-2023 01:13 PM
Is that with a Hub or a Mini?
My Mini are OK, but my Hubs just do a Google search.
01-11-2023 01:20 PM
I have Nest Hubs (with the screen) I have used commands 'OK Google play Radio 2' and also.......BBC Radio 2 and either command works?
01-11-2023 01:25 PM
I'm still just getting a google search. I get it for any radio station that I ask for. Heart, Capital FM, LBC, anything BBC. Could this be geoblocking? it's been OK for me up until now.
01-11-2023 01:35 PM
I'll have to pass on your question I'm afraid. I had to look up what 'geoblocking' was? 🙂
I notice that when I ask for a BBC station, the BBC Sounds App screen flashes up for a moment and when I ask for LBC, it accesses it through Global Player. Not sure if this helps?
01-11-2023 12:52 PM
Both my hub and mini appear to be working again.
01-11-2023 01:44 PM
Just tested it. Fix seems to work fine. Thanks!
01-11-2023 02:03 PM
UK based and all seems to be working fine again
01-11-2023 02:32 PM
01-11-2023 03:13 PM
Fix worked on both devices...thanks very much for following up and keeping us posted.
01-11-2023 04:10 PM
Thanks for the update Juni. Yes, it is fixed 🙂
01-11-2023 05:25 PM
Hello Juni, sorry to say that on my hub Sleeptimer doesn’t work as did a couple of weeks ago. On my routine ‘Sleeptimer 10’ voice says ‘timer can be set when playing music or audiobook etc’, But it doesn’t work when playing radio!
Rob (The Netherlands)
01-12-2023 07:11 AM
yes you appear to have fixed it it worked this morning
01-12-2023 02:18 PM
Working again, thanks 👍
01-12-2023 02:30 PM
Fixed for me. Now working as it should
01-13-2023 05:15 AM
Thank you! It works again!!!
01-13-2023 05:17 AM
Bravo, so glad to have this back. Thank you!
01-13-2023 06:09 AM
I am still experiencing the issue on my Google home. It just happened last night. It's kinda annoying. Hoping it gets sorted out soon.
01-13-2023 04:50 PM
Update to my original: This is my Google Home, not a mini. I will try again on my daughters mini. The sleep feature is still not working on my Google Home.
01-13-2023 06:17 AM
It all works fine for me also.
01-13-2023 02:34 PM
Hello Juni, this message is an addition to my earlier message in which I said the Sleeptimer function doesn’t work with yet:
Until a few weeks ago, the following worked perfectly:
One of my routines was 'Set a sleep timer for 10 minutes' when I said “Sleep timer 10”.
The media currently playing was stopped after 10 minutes. Whether it was radio or Spotify.
Now when I say “Sleeptimer 10” the following text appears on the screen of the Nest Hub 2:
‘You can set a timer when I play music or an audiobook. I'll stop playing after the time you set. Just say something like "Set a sleep timer for 20 minutes" after I start playing your media.
Following up this command, "Set a sleep timer for 20 minutes," sets an alarm that goes off after ten minutes!
01-14-2023 01:44 AM
On night of Tuesday 10th/Wednesday 11th the issue seemed to be resolved and I was delighted to have turn off after Xx minutes working again. Sadly just two nights later it appears to have stopped working again!!! Please try to sort as I was so thrilled to have issue resolved.
01-19-2023 01:40 PM
Thanks for updating us with the sleep command working on your devices. For those who are still experiencing the same thing, could you try to reset the device and set it up again?
Keep me posted.
01-27-2023 04:20 AM - edited 01-27-2023 04:21 AM
I did a reset on my Google Nest hub but still it doesn't work.
When I say "Set a sleep timer for 20 minutes," an alarm is set that goes off after 20 minutes!
while previously it would stop the media playing after 20 minutes.
Please solve this! I wouldn't be so hard, would it? With all you clever people.
01-14-2023 01:49 AM
It was fixed for about 48 hours from 11th Jan and now sadly has stopped working again. So frustrating. Please keep working on it!
01-14-2023 08:55 AM
I can confirm this is now working for me.
01-14-2023 02:07 PM
The issue has not been fixed. I have two devices both mini still doing the same thing.
01-16-2023 05:58 AM
I have just tested on my living room speaker. It stopped after the requested time, just 2 minutes for the test. Hopefully it will apply to all 4 speakers.
Please ask the Google Team to google 'regression testing'
01-16-2023 08:38 AM
Hi, I just tested the sleep timer and it seems it works fine now.
01-17-2023 01:15 PM
Mine is working again now! 🙃
01-18-2023 08:44 AM
My sleep command is now working as expected. Thanks for the fix
however you may want review your regression testing process. This should never have happened
01-21-2023 03:59 AM
Still having the issue intermittently in the last week.
01-22-2023 02:50 AM
Still not working... So frustrating
01-22-2023 05:57 AM
Have you tried unplugging and rebooting the device. Since the fix came out all of my devices have been repaired. Sorry you are still having issues.
01-22-2023 08:29 AM
Are you on the preview program? Not sure what your device is but firmware for Nest Hub is newer on the preview program than production
01-23-2023 12:46 PM
@HandyOrcs, @gbassi & @Carol57, could you fill out the form and let me know once done?
@Bassale28 & @rs2157, thanks for the help. Appreciate it.
01-24-2023 09:31 PM
Tested with a one minute timer and it worked. I would assume this 45 mins one will work too. Thanks. Now if the bedtime routine music timer issue could be fixed - that would be great.