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Google Nest Mini keeps resetting

oierruiz
Community Member

My Google Nest Mini has been resetting to factory settings a few times per week.

It is very annoying because every time I have set it up as a new device in the Google Home App.

It doesn't last more than 3 days configured....

 

  • I use Google Home app on iOS device.
  • Nest Mini Firmware version: 384934
  • Nest Mini Cast Firmware: 2.58.384934
  • Wifi on Starlink network
  • I use the original power supply and cable.
  • I tried changing to a different power point.
1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi oierruiz,

Thank you for all the information provided and the steps performed. Sorry that you're experiencing an issue with your Nest Mini. Help's here. 

For further assistance on your concern, please fill out this form, our dedicated team will reach out to you anytime soon for further assistance. 

Regards,
Byron