10-29-2021 12:15 PM
All the Google nest minis have suddenly started saying
Please log in through the Google home app.
How do I do this? I have the app on my phone and I can see the minis in the app so I thought I was logged in.
11-02-2021 10:54 AM
Hey there,
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
11-05-2021 10:35 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
11-06-2021 09:11 AM
I have tried turning them off and back on again. I have tried rebooting them using the app on my phone. Not sure what else to do.
11-08-2021 10:06 AM
Hey there,
Sorry to hear that you're still having issues. I would suggest reviewing this article as it shows how to go through and do a factory reset on your devices. I would go through and do that and try to link or log back in.
Please let me know if you have any other questions.
Best regards,
Garrett DS
11-11-2021 10:10 AM - edited 11-11-2021 10:10 AM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
11-12-2021 01:41 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS