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Google best hub

Tyler95
Community Member

My google hub device loads up with a grey screen with a g in the middle then does a normal load up. Once it’s down loading goes to a normal screen for pictures then turns into kinda like a blue tint type of screen makes the screen look all weird. How can I get it to go back to normal

1 Recommended Answer

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Tyler95 

You can try a full reset. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

If that doesn't work, you may want to reach out to Google Support directly and see if there is anything they can do.

 

View Recommended Answer in original post

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Tyler95 

You can try a full reset. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

If that doesn't work, you may want to reach out to Google Support directly and see if there is anything they can do.

 

Muddi
Community Specialist
Community Specialist

Hey Tyler95,

 

How was your Google Nest Hub? Have you tried to reset your device?

 

@JillG: I appreciate your help here.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Tyler95,

 

Are you still experiencing issues with your Nest Hub? Feel free to update this thread, and we're glad to help.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hey Tyler95,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
 

Best,

Princess