Google can't tell time or the weather

[Pkhinda]

 

I have 4 Google Nest Mini speakers in my house and recently all 4 of them lost the ability to tell me the time of day or the weather. They all used to function normally until 27th Aug 2022. I'm guessing an update was pushed out and broke the functionality to my devices?

When I say the command "What time is it", it now replies "According to Wikipedia, Time is the continued sequence of existence and events that occurs in an apparently irreversible succession from the past, through the present, into the future."

When I say the command "What's the weather", it now replies "Sorry, I don't understand".

 

[Azarco]

Hey Pkhinda,

That certainly hasn't been easy for you — let's see what's going on.

Is it only happening when asking for the time and weather? Could you try reinstalling your Google and Google Home app? Also, resetting your Google Nest Mini speakers might help too.

Let me know how it goes.

Thanks,
Alex

[Jake]

Hey Pkhinda,

I wanted to check in and see if you managed to see Alex's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

[Jake]

Hey Pkhinda,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Pkhinda]

Hey yes I have tried restarting and still no luck.

Every thing else work fine just the issue with weather and time ..

Thank you 

[Princesss]

Hi Pkhinda,

Thanks for trying the steps. Can you please provide the cast firmware version of your Google Nest Mini?

To check which firmware version you're on, follow these steps:

1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Touch and hold your device's tile.
4. At the top right, tap Settings Device information.
5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Best,

Princess

[Pkhinda]

Below are the details you requested 

System firmware version: 309385

Cast firmware: 1.56.309385

[Princesss]

Hi Pkhinda,

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best,

Princess

[Muddi]

Hey Pkhinda,

Have you had the chance to fill out the form?

Cheers,

Muddi

[Pkhinda]

Yes I have thank you...

[Princesss]

Hi Pkhinda,

Thanks — we got your form and we've escalated it over to our higher level of support for further review. Please keep an eye on your inbox as someone will get back in touch with you soon. 
 

Best,

Princess

[Princesss]

Hi Pkhinda,

I've seen that you have been assisted via email. I'll consider this post as complete and will lock the thread in 24 hours.
 

Best,

Princess