Google display has black screen

[Cathy2]

Woke up one morning to a black screen.

Did the 11 power cord unplugging thing nothing.

Keeps telling me it can't find internet - but won't turn the screen on.

After reading all the other posts about this I guess it it's dead.

[David_K]

I'm assuming you're using the original power cord and adapter that it came with? 

[Cathy2]

Yes, original cable and it hasn't moved from that spot in years 

[David_K]

No worries, I'll ask a community specialist to review next steps with you.

[Mlabrador]

Hi folks, 

davidking appreciate the help. 

Cathy2 Oh no! That doesn't look good. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

Best, 

Nikki

[Mlabrador]

Hi Cathy2, 

Checking in — have you had a chance to fill out the form?

Best, 

Nikki 

[Jake]

Hey Cathy2, 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey Cathy2, 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake

[Jeran]

Hey there Cathy2,

Were you able to resolve this issue with a Community Specialist, or Chromecast Support?

Just checking up,
Jeran