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My Google Nest Hub has died.

Eyestone7007
Community Member

My Google Nest Hub has died. I can't seem to turn it on again. Can anybody help?

1 Recommended Answer

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

@Eyestone7007, sorry to hear about what happened to your Google Nest Hub. Can you please confirm if there are any indications the the speaker is turning on or have any power? Let's go ahead and try these steps:

 

  • Try to plug it on a different wall outlet. Make sure not to plug it in a power surge or extensions.
  • Use the original power cable. If you have a spare cable that is similar to that, try to use it to see if there are any changes.
  • Check if there are any lights or display on the screen as soon as you plug it.

By the way, @Rubes, I appreciate your suggestion and help on answering this post.

 

Keep me posted.

 

Best,

Princess

View Recommended Answer in original post

5 REPLIES 5

Rubes
Gold Product Expert
Gold Product Expert

Contacting support may be the best option for now.

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

@Eyestone7007, sorry to hear about what happened to your Google Nest Hub. Can you please confirm if there are any indications the the speaker is turning on or have any power? Let's go ahead and try these steps:

 

  • Try to plug it on a different wall outlet. Make sure not to plug it in a power surge or extensions.
  • Use the original power cable. If you have a spare cable that is similar to that, try to use it to see if there are any changes.
  • Check if there are any lights or display on the screen as soon as you plug it.

By the way, @Rubes, I appreciate your suggestion and help on answering this post.

 

Keep me posted.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hi everyone, 


Chiming in to see if the troubleshooting steps shared help. Let us know by updating this thread so we can further assist you.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to follow up, and see if you had any questions from here. Please let me know, as I will be locking the thread in 24 hours to keep content fresh.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake