02-14-2022 01:53 AM
When playing radio through TuneIn, my home mini randomly says "sorry, i don't understand" and i have to unplug it to start working again
The issue happens after few minutes of correct working, not when i ask to play music
I also tried to fisically turn off the microphone during play, but the issue still happens... it seems like it's "hearing" some command through TuneIn or something
02-14-2022 02:53 AM
Hello, familiar story, did you manage to solve the problem?
02-14-2022 03:03 AM
i tried to turn off the mic, reset, unplug/replug...
nothing 😕
03-31-2022 12:48 PM
Hey all,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help with your mini not responding correctly? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
04-01-2022 01:37 AM
hi Jake, same problems here
I think the main issue is about TuneIn because even Alexa use to warn about signal loss...
but Alexa says it one time, not one thousand unless you stop it 🙂
still a problem, but less annoying
06-09-2022 11:38 AM
Hey lookdown,
Apologies again for the late reply. I wanted to reach out, and ensure the device is working as intended. Our Team is showing that the issue you were running into should be resolved at this time. Please let me know if you are still having any trouble from here, as I would be happy to review.
Best regards,
Jake
07-20-2022 11:40 AM
Hey lookdown,
I wanted to follow up with you, and see if you had any questions from here. Please let me know, as I will be locking the thread in 24 hours to keep content fresh.
Best regards,
Jake