Google home mini doesn't work properly or on

[Ka5]

Google home mini doesn't work properly or on 

[Ka5]

Google home mini do not switch on 

[Dan_A]

Hi folks,

@RachelGomez123, thanks for the help.

@Ka5, that certainly hasn't been easy for you, let's check it out. A few questions: are there no LED lights on top when you give a voice command or try to change the volume manually on the side of your Google Home Mini? When did this start? It would help a lot if we could do some troubleshooting steps to narrow things down, kindly follow the steps below:

1. Plug Google Home Mini into a different wall outlet.
   Note: Make sure they are not connected to a surge protector to rule out all other hardware.
2. Discharge the speaker or display:
   1. Unplug the power adapter from the outlet and the speaker or display.
   2. Leave it unplugged for 20 seconds.
   3. Plug the power adapter into the speaker or display.
   4. Plug the other end of the power adapter into a wall outlet that works.
   5. Check if any LED lights would appear on the back of the speaker or display.
3. If you have a second Google Home Mini, use the power adapter from the one that currently works.

Tell us how it goes.

Best,

Dan

[Ka5]

---

@Dan_A wrote:

Hi folks,

@RachelGomez123, thanks for the help.

@Ka5, that certainly hasn't been easy for you, let's check it out. A few questions: are there no LED lights on top when you give a voice command or try to change the volume manually on the side of your Google Home Mini? When did this start? It would help a lot if we could do some troubleshooting steps to narrow things down, kindly follow the steps below:

1. Plug Google Home Mini into a different wall outlet.
   Note: Make sure they are not connected to a surge protector to rule out all other 
2. 1. Unplug the power adapter from the outlet and the speaker or display.
   2. Leave it unplugged for 20 seconds.
   3. Plug the power adapter into the speaker or display.
   4. Plug the other end of the power adapter into a wall outlet that works.
   5. Check if any LED lights would appear on the back of the speaker or display.
3. If you have a second Google Home Mini, use the power adapter from the one that currently works.

Tell us how it goes.

Best,

Dan

---

[Ka5]

The led light of google hime mini doesn't powering on not show led light otherwise i plug or unplugged and change the adaptor nothing is happening please claim my request 

[Azarco]

Hey Ka5,

Thanks for letting us know. Where and when did you purchase your device? Also, aside from using a different adapter, have you tried using a different cord?

Regards,

Alex 

[Juni]

Hello there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Best,

Juni

[Dan_A]

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Kind regards,

Dan