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Google home mini doesn't work properly or on

Ka5
Community Member

Google home mini doesn't work properly or on 

8 REPLIES 8

If everything seems to be working well, the best solution is to reboot your Nest Mini. A basic reboot is very easy: Just unplug the power cord from the Nest Mini itself (not the outlet), and leave it unplugged for about two minutes. Then plug it back in, and start the connection process over in your Google Home app.

Regards,

Rachel Gomez

Google home mini do not switch on 

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@RachelGomez123, thanks for the help.

 

@Ka5, that certainly hasn't been easy for you, let's check it out. A few questions: are there no LED lights on top when you give a voice command or try to change the volume manually on the side of your Google Home Mini? When did this start? It would help a lot if we could do some troubleshooting steps to narrow things down, kindly follow the steps below:

 

  1. Plug Google Home Mini into a different wall outlet.
    Note: Make sure they are not connected to a surge protector to rule out all other hardware.
  2. Discharge the speaker or display:
    1. Unplug the power adapter from the outlet and the speaker or display.
    2. Leave it unplugged for 20 seconds.
    3. Plug the power adapter into the speaker or display.
    4. Plug the other end of the power adapter into a wall outlet that works.
    5. Check if any LED lights would appear on the back of the speaker or display.
  3. If you have a second Google Home Mini, use the power adapter from the one that currently works.

 

Tell us how it goes.

 

Best,

Dan

Ka5
Community Member

@Dan_A wrote:

Hi folks,

 

@RachelGomez123, thanks for the help.

 

@Ka5, that certainly hasn't been easy for you, let's check it out. A few questions: are there no LED lights on top when you give a voice command or try to change the volume manually on the side of your Google Home Mini? When did this start? It would help a lot if we could do some troubleshooting steps to narrow things down, kindly follow the steps below:

 

  1. Plug Google Home Mini into a different wall outlet.
    Note: Make sure they are not connected to a surge protector to rule out all other 
    1. Unplug the power adapter from the outlet and the speaker or display.
    2. Leave it unplugged for 20 seconds.
    3. Plug the power adapter into the speaker or display.
    4. Plug the other end of the power adapter into a wall outlet that works.
    5. Check if any LED lights would appear on the back of the speaker or display.
  2. If you have a second Google Home Mini, use the power adapter from the one that currently works.

 

Tell us how it goes.

 

Best,

Dan


 

Ka5
Community Member

The led light of google hime mini doesn't powering on not show led light otherwise i plug or unplugged and change the adaptor nothing is happening please claim my request 

Azarco
Community Specialist
Community Specialist

Hey Ka5,

 

Thanks for letting us know. Where and when did you purchase your device? Also, aside from using a different adapter, have you tried using a different cord?

 

Regards,

Alex 

Juni
Community Specialist
Community Specialist

Hello there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Best,

Juni

Dan_A
Community Specialist
Community Specialist

Hello everyone,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Kind regards,

Dan