Hi, When i Say a command, it seems to think for about 10 seconds, and then it says “hmm something went wrong, try again”. If I say the command again right away it works.
Then 5 minutes later, say command, wait 10 seconds “hmm something went wrong”, repeat command, works.
If I repeat the command soon after it fails, it will work, but if I wait more than a couple of minutes I have to go through the process of it failing and repeating the command again.
Very very frustrating to hav to repeat a command twice. Every. Single. Time. Been like this for a couple weeks now.
Edit: also, I’ve tried rebooting countless times and factory resetting too. It happens with all 4 google home minis in our house.
We're sorry to hear that you're experiencing command troubles with your speaker. That's a frustrating issue! I've created a case for you so it can get escalated to the right support team. Please be on the lookout for an email from us soon!
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.
Have a great day.