cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google home not responding

Zairaguffey
Community Member

My Google Home will not do anything when I say OK Google or hey Google. I have factory reset it several times, the mic is on definitely, I have the same Google account linked to my phone and linked to the Google Home. I have had this Google home for 3 to 4 years and this is the first time I am having problems with it. It is connected to my Wi-Fi everything is connected and working like it should be however my problem is when I say hey Google or OK Google it does not light up it does not respond the only way I can cast to it or have it do anything is by casting it through my phone. It does not let me set a timer on it anymore it does not  let me check the weather anything that the Google assistant can do it will not do. The Google assistant is connected to the Google Home like I said I have reset everything several times.

3 REPLIES 3

mschwarz
Community Member

I am having the same issue. Has anyone contacted you with a fix or let you know there is an update coming?

Wayne54
Community Member

I am also having the same issue too as well Google home is not responding no lights I have to cast everything by my cell phone and still having the same problems I've been having same problems for the last 5 months now.

GarrettDS
Community Specialist
Community Specialist

Hey folks, 
Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand. 

Best regards, 
Garrett DS