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Google home

Sbogle
Community Member

My Google home had been working perfectly, however, now when I try to use it it tells me to log on via the Google home app, which I am already logged into?

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey Sbogle,

 

Thanks for sharing details about the issue. My apologies for the delays.

 

I know how challenging it can be to not have a working device when needed - we'd love to help. A few questions: when did the issue start? What type of account are you using (personal or business)? Also, what are the troubleshooting steps you've done?

 

Looking forward to your response.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey Sbogle,


I wanted to check in and see if you managed to see Muddi's post. Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Sbogle,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake