Start with the basics: Reboot and check for updates. If everything looks all right, head to the Home app and look at the Nest Hub settings to make sure the Home Monitoring option is turned on. If all else fails, remove the Hub from your Home app and do a full factory reset on it.
I know how challenging it can be not having a working device when needed. Let's go ahead and try these steps first:
Please try these steps below that may help us fix the issue:
Let us know if that works.
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
@RachelGomez123, thanks for the help.
@Rangarajan70, that certainly hasn't been easy for you ― When did this start to happen? Do you have the Google Nest Hub or the Google Nest Hub(2nd Gen)? Does it show the G logo on the screen? Follow these steps:
Keep me posted.
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.