Google hub screen has 2 shades

[Zen_Lim]

Hi there, I tried googling to find if there is a solution but could not find any. I am having a similar case to some of the users here where my screen (when I just setup barely a week) start to have 2 shares on the display. Is there any settings that i have missed? Rebooting a few times but didnt help. Even the temperature start to fail. Hope google can help resolve this.

 

Thanks

[MplsCustomer]

@Zen_Lim 

We had a problem last week--not with the two shades--but with the temperature not showing on one of our Nest Hubs.  Rebooting didn't help. But going into Settings | Photo Frame | Fullscreen clock and changing it from "Weather" to something else and back again fixed it.

[Zen_Lim]

Hi there. Thanks for sharing. It didn’t work. I changed to other faces and changed back and even went to “experimental” option and back but still not displaying. 

[MplsCustomer]

@Zen_Lim 

You could try contacting Google Nest Support via this link: https://support.google.com/googlenest/gethelp?hl=en

[Jake]

Hey Zen_Lim,

I wanted to follow up with you, and see if you are still having any issues with your screen. Please let me know as I would be happy to take a closer look, and answer any questions you may have.

Best regards,

Jake

[Jake]

Hey Zen_Lim,

I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,

Jake

[Azarco]

Hey Zen_Lim,

Resetting your Nest Hub might help too. Since we haven't heard from you in a while, I’ll go ahead and lock this thread after 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Best,

Alex