Google mini connection

[SomeRandomMonke]

It won't let me activate my Google mini due to not let me connect . How can fix this.

[A3W]

Hi,

Sometimes if you haven't used the device for a while or it's new, you need to refresh it's settings using the Device Utility app. Download that and follow the instructions. After that is complete trying setting the device up through Google Home again and it should work. 

[SomeRandomMonke]

I did that that's how I got this.  it won't communicate to my device 

[A3W]

Have you tried resetting the device and trying again with Device Utility?

↓

On the bottom of Home Mini, press and hold the factory reset button located below the power cord. Look for a circle etched into the base. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.

[SomeRandomMonke]

Oh yeah I forgot to say. Thank you alot man. This helped and I got it to work. I have you have a great day

[Mlabrador]

Hi folks, 

Thanks for posting in the community. 

@A3W, thanks for the help. I appreciate it. 

@SomeRandomMonke, I'm happy that everything is back on track. I'll consider this thread as resolved and will close the case within 24 hours. If you need more help feel free to create a new thread. 

Best, 

Nikki