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Google mini not powering on

kalyank
Community Member

My google home mini is not turning on at all. Tried with different power adaptors but still no luck. Even tried to unplug the power cord and wait 10 seconds, then plug it back in and wait but lights not turned ON.  Power cord is working fine tried with other cord too. 

Can you suggest for getting it repaired.

Thanks!!!!

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@kalyank 

I suppose you could try a factory reset as described on the help page below. You could first try removing it from your account in the Google Home app so you don't get a "connected to another account error" when setting it up again.

https://support.google.com/googlenest/answer/7073477?hl=en#zippy=%2Cgoogle-nest-mini-nd-gen%2Cgoogle...

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help, MplsCustomer!

 

kalyan, unfortunately we don't have a repair center. When did it start happening? Have you tried plugging it into a different power source? Also, when and where did you purchase your Google Home Mini?

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello kalyank,

 

How's it going with your Home Mini? We're here if you have additional questions.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Regards,

Alex