Thanks for reaching out — let's see what's going on.
A few questions: is this the first time you're setting up your Google Home Mini? What's the message you're getting when connecting your speaker to your network? Also, your device needs to be set up first before you can use its Bluetooth feature.
Give these steps a try:
Let us know how it goes.
It will not connect to wifi or Bluetooth on any device I've tried. I have a Google pixel 6 phone, and have tried a Samsung phone as well. I have used these speakers previously in a different location with different wifi.
How do you reset them?
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
If you're still setting up your Home Mini, you can't use its Bluetooth feature yet. Are you getting any message when you connect it to your network? Also, could you try setting it up using a different network or mobile hotspot to isolate the issue.
Chiming in, after you reset your device - did it ask you to download the Google Home app? Also, are you able to see the temporary network of the speaker on your network list?
Follow these steps below to know how:
Let me know how it goes.
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
I cannot get any of the steps to work. When I connect to them with WiFi, and then go into the app to set them up, it tells me "Google home mini found. It needs to be activated before set up."
"this device has a few extra steps before you can start set up. Go to the help center to learn more" then there is nothing in the help but to try using a different device to connect them to wifi (which I've already tried)
Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.