cancel
Showing results for 
Search instead for 
Did you mean: 

Google nest changed broadband and now nest says cannot find network please help if you can

Joe90
Community Member

Changed broadband and now I am getting msg from nest saying cannot find network

4 REPLIES 4

JillG
Diamond Product Expert
Diamond Product Expert

Hi Joe90,

Try doing a factory reset to connect to your new network.  You will go through set up like it was new and that should help get your device connected. Let us know if you run into any trouble.

Jill

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

Thanks for visiting the Community.

 

@JillG, thanks for your help on answering this thread.

 

@Joe90, hope that the steps provided by @JillG worked on your end. Feel free to update this thread if you have additional questions, otherwise I'll be locking the thread.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi everyone, 

 

I haven’t heard from you, so I’ll be locking the thread in 24 hours. Thanks for posting! 

 

Best,

Princess

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake