Google nest hub no entiende

[Educl86]

Google Nest Hub no enciende. He probado ha hacerle un Hard reset y nada.

[Alex_S]

Hi Educl86,
 

Thanks for posting — let's get this sorted.

Kindly provide the details below:

• Is Google Nest Hub plugged directly into a wall outlet or surge protector?
• When the Google Nest Hub is plugged into the wall outlet, does it show any picture on the screen?
• Are other devices able to receive power from the same outlet?
• Are you using the official power adapter that came with Google Nest Hub?
• Have you tried using another outlet?
• When did the issue begin?
• Was there any type of electrical outage around the time the issue began?
• How did you do the factory reset?

Warmly,
Alex

[Alex_S]

Hi Educl86,
 

I'm jumping in to ensure everything is good here. Have you seen my last response? Let us know of the answers so we could take a closer look at them.

Best,
Alex

[Princesss]

Hey there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess