08-31-2021 11:37 PM
My nest hub has progressively become burnt in and now does not display anything at all. How can I resolve this? Rebooting does not help.
Answered! Go to the Recommended Answer.
09-08-2021 12:14 PM
Hi Jochua,
Thanks for reaching out. Oh no! That does not look great. I understand your concern and would be more than happy to help resolve this issue.
I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 1-3474000031107.
09-11-2021 07:33 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Hilary
09-08-2021 12:14 PM
Hi Jochua,
Thanks for reaching out. Oh no! That does not look great. I understand your concern and would be more than happy to help resolve this issue.
I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 1-3474000031107.
09-11-2021 08:18 PM
Hi there I received this notification but I was under the impression that I had to wait for a resolution, hence I didn’t reply. Is there anything I can do to help?
09-17-2021 01:06 PM
Hello jochua,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon.
Much obliged,
Ai
09-27-2021 08:34 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
09-11-2021 07:33 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day!
Hilary
09-11-2021 08:15 PM
Hi there, sorry I missed out on this! Yes, I’d like this to be solved please. What else do in need to do?