Google nest mini less responsive

[Charlotteghana]

Not only does our Google nest not turn off after a determined number of minutes as it used to but now is really slow to respond or keeps saying " something went wrong" or "there was a glitch, try again in a few seconds". It's infuriating! We used to love our nest, now thinking of getting Alexa. Is this all the result of that system upgrade a few weeks ago?  

[Charlotteghana · Accepted solution]

On the night of Jan 10th all issues appear to be resolved. Google nest now switches off after a determined number of minutes and seems more responsive to my commands. Thank you to whoever managed to resolve these issues!! 

[GlamClam]

My Google nest mini got bricked the next day the system update was rolled out on 13th Dec 22. Google refused to replace my device saying it is out of warranty. Funny thing is this is a replacement and both the original and replacement only last about a year. What a joke...

[Charlotteghana · Accepted solution]

On the night of Jan 10th all issues appear to be resolved. Google nest now switches off after a determined number of minutes and seems more responsive to my commands. Thank you to whoever managed to resolve these issues!! 

[Charlotteghana · Accepted solution]

Sadly the resolution only lasted two days and we are now back to Google nest NOT recognising the request to switch off after a set number of minutes! This is so disappointing. What is going on? 

[Princesss]

Hi everyone, 

Thanks for visiting the Community.

We're sorry to hear that you have to experience this with your Google Nest Mini. Since you've mentioned that this is a replacement device, I assumed that you already tried some steps before reaching out. With that being said, could you tell us the cast firmware version of your Google Nest Mini?

To check which firmware version you're on, follow these steps:

1. Open the Google Home app .
2. Touch and hold your device's tile.
3. Tap Settings Device information.
4. Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX"

Looking forward to your response.

Best,

Princess

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Muddi]

Hey folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Muddi