Google nesthub max won’t link device to assistant

[spyke2865]

When I try to link my devise to the assistant as the last step in set up I get 

The operation couldn't be completed. (kGSKError Domain error -83902.)

[Juni]

Hi spyke2865,

Thanks for reaching out and letting us know about your setup concern. We'll work together to identify the cause of the problem and find a solution. Could you check if both your phone’s language and the Google Assistant language are both in English? Also, make sure that the address in your Google Home app is updated and that you are not using a work email.
 

I look forward to your response.

Best,

Juni

[spyke2865]

I have set English for everything Google home address is set and I’m not using a work email 

[Juni]

Hi there,

Got it. We'd be happy to take a look into this for you. Please fill out this Contact us form with all the needed information, then let me know once done.

Thanks,

Juni

[spyke2865]

I have completed the form

[Juni]

Hey spyke2865,

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Please check your inbox, as they may reach out to you via email anytime soon. 

Cheers,

Juni