Thanks for posting in the community.
@MikelJip, we’ve duplicated your thread to the main one here https://goo.gle/3kpjlh5. You’ll receive all updates on this issue on the main thread and we recommend updating and checking this thread when needed.
@Jimmy_J, I'm sorry that you had to go through this and I understand how you feel. Rest assured that we'll take your experience as feedback. We'll learn from it and deliver a better experience in the future.