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HELP! My Google Homes have Gone Senile!!!!

DB_Pita
Community Member
Hello, Please Help!
I have 2 Google Home devices and a Google Home Mini one in each bedroom. I use TP-Link outlets to control lights, heaters, and fans. Recently my GHs have been doing more than what is asked, If I ask it to turn on a light in a room it will turn on all devices in that room.
e.g. "Ok, Google, Turn on the Light." Google's response "Ok, turning on 3 outlets."
I asked it to pause my TV and it turned it off, that should have been an easy task as I have Google Chromecast with Google TV.
Also, I use to be able to view my Google Nest Doorbell (Battery) video via the Google Chromecast with Google TV, but now all I get is "Camera feed is not available".
This is something that just started within the last two months and is highly annoying. I have rebooted the Google Homes, and I have disconnected and reconnected the TP-Link Account (which worked for a night). I have disconnected the Samsung SmartThings Link.
I'm about to delete everything and start from scratch unless someone has some other suggestions.
Thank You.
4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Hi there, 

 

Can you try power cycling your router, along with your Google homes? 

 

Also for the light command, the tp link switches may be labeled as "lights" according to the GH.. you might need to change them to outlets or something along those lines.  I have some tp link plugs in my living room that happen to control floor lights , and If I don't say which light to turn on or off they all do.  

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@Ashepherdson, thanks for helping.

 

@DB_Pita, this is not the experience we wanted you to have, let me help you. A few things: were there any recent changes made? Have you had the chance to take on the steps above to see what happens? It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers then your smart lights and Nest Doorbell..
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Also, make sure that your smart lights and your Nest Doorbell are working on their native app and tell me how it goes.

 

Best,

Dan

DB_Pita
Community Member

All is fine now.

Muddi
Community Specialist
Community Specialist

Hey DB_Pita,

 

Sweet! I'm happy to hear that your issue was resolved. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else.

 

Cheers,

Muddi