Home App Splitting Audio to Speakers in Group

[JohnnyGoldenEar]

I'm having a problem with Home app splitting audio channels to speakers in my speaker groups; it's treating them like they're paired when they're not. Essentially it's sending the right channel to one speaker and the left channel to another when I want both channels going to all speakers. Here's my setup:

• Qobuz, Plex Amp, etc.
• Chromecast casting from music apps to group (set up in Home app): 1) Wiim Pro streaming to integrated amp; 2) Google Nest speaker; 3) 2nd Google Nest speaker

Notes:

• None of these endpoints are set up as pairs in Home (I've confirmed this multiple times)
• I've tried closing and restarting Home app and Home speakers, uninstalling and reinstalling Home app. 

Any similar experiences/fixes welcome!

[David_K]

There's not a setting that controls this to be honest. If the speakers are not paired, all speakers should play in mono mode, not stereo mode. Does it still happen if you factory reset them?

Factory reset Google Nest or Home speakers or displays - Google Nest Help

[JohnnyGoldenEar]

Thanks, David. Yes, I’ve tried resetting—same result.  

Interesting about Chromecast sending a mono stream of a stereo source to the speakers. It appears that it does this by sending only one of the stereo channels to each speaker instead of combining them. This becomes glaringly obvious and undesirable with tracks that have very different stereo channels. I wonder if there’s a coding fix that could address this issue. 

[Dan_A]

Hi JohnnyGoldenEar,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers then the other smart devices.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

To isolate further, could you remove all the devices from your speaker group and leave only your Nest speakers and see if the issue persists?

Tell me how it goes.

Thanks for helping, davidking!

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hey there JohnnyGoldenEar,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan