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Home Hub not playing radio station

lnhuang
Community Member

Suddenly, this morning my Home Hub will not play any radio stations. It just says "2WS (insert any radio station) is not available in your area". It was working yesterday.

5 REPLIES 5

Dan_A
Community Specialist
Community Specialist

Hi lnhuang,

 

This is not the experience we want you to have; let us help you. A few questions: which Nest speakers are we working with? Is it a Nest Hub or a Nest Hub (2nd Gen)? Were there any recent changes made? What specific radio stations are affected?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord from your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Once done, try other radio stations and see if the behavior persists.

 

Keep us posted.

 

Best,

Dan

Princesss
Community Specialist
Community Specialist

Hey lnhuang,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

lnhuang
Community Member

It started working again after a couple weeks of not working.

Alex_S
Community Specialist
Community Specialist

Hi there,
 

Awesome — glad to hear that the issue is fixed! It looks like I can consider this one complete. I'll be locking this thread soon. Should that happen, feel free to create a new thread if you have more questions or other concerns, we’ll be more than happy to assist you.


Cheers,
Alex

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess