I have just purchased the LG C2 OLED TV and wanted to use the google home max as a TV “sound bar”
On first try it paired with the TV fine. And played audio through the home max but the picture was out of sync with the sound with audio coming out 1/2 second delayed.
then eventually the audio starts crackling and goes really out of sync.
As a diagnosis test, LG suggested trying the Bluetooth pairing with other speakers, I tried it with a very cheap Bluetooth speaker which worked flawlessly and then the google home (medium size) that was in another room and that also worked very well.
So why is it that the google home max that is underneath the tv in the same room is out of sync and crackles and has broken audio?
I’ve tested my iPhone 12 Pro using Bluetooth to the home max and the lip sync is fine and no crackling?
The TV is out of sync on all apps, YouTube, Netflix etc
The C2 doesn’t have 3.5mm out or I could use that into the back of the max
Sorry for the late reply. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
thanks for taking the time to reply.
I’ve had a look at the info and I don’t feel this is the issue.
the issue is, the google home max plays the audio after the words are spoken visually. This is t the case with the google home medium size, google home small size or cheap Bluetooth speaker which play the audio nearly instantly, just seems to be the google home max that doesn’t play in sync hmm?
Apologies for the delayed response and thank you for your patience. I need to set your expectations. Google Nest speakers are purely designed to play media on its own. You will be able to connect it to other devices via bluetooth however, the synchronization may or may not work that well. It might have worked on smaller bluetooth speakers due to not needing a lot of power or data to play music from other devices. That may very well be the reason why a plug is needed for its aux port connection to other compatible devices.
While we're at it, let us do a factory reset to revert your Google Home Max to its default and original settings. Setting it back up is needed to refresh the device:
Set it back up and connect it to your TV via bluetooth and tell me how it goes.