Home Mini bricked due to an over-the-air software update

[parmesean1]

haha funny google, sent a support ticket many months ago and they never got back to me besides the send-me-a-video-for-verification,-share-it-on-your-google-drive,-and-we'll-get-back-to-you-soon-regarding-a-replacement... emails, which I replied with the necessary information to two different agents.

like they basically just scammed me, a product I paid for won't when boot up because of a software update lmaooo 🤭

I don't even know bruh

❤️ from a slightly mad googly googler

[parmesean1]

the video if anyone is wondering... https://drive.google.com/file/d/1_HJnILjGpRBcOVguKvnuVWdnEpwjVKsH/view?t=7

[sicsacol]

Hi @parmesean1,

Thanks for reaching out. Sorry for the inconvenience caused by the delay with your Nest Mini. I understand how frustrating it can be to wait for a resolution. Don't worry, I'm here to help!

could you please provide your case ID? This will allow me to look into your specific situation and work towards a swift resolution.

Thank you for your patience. Please feel free to keep me updated on any further developments.

Cheers,

Jonathan