cancel
Showing results for 
Search instead for 
Did you mean: 

Home app won’t allow me to manage my devices

Drmvk
Community Member

I can see I’m logged in under my Google account and can see the devices listed but I am unable to manage them. 
I get a message to “request invite” but it goes no where. 
When I try to create a ticket it says only my tv is connected to my account although I can see multiple decides listed in the Google home app. 
Thank you for your assistance! Hopefully something really silly 

2 REPLIES 2

David_K
Diamond Product Expert
Diamond Product Expert

@Drmvk 

This means the account you're signed into the app with is not the account that setup those devices or is not part of the home structure those devices are associated with. If you setup the devices, I'd recommend checking the account you're signed into the app with. 

Thank you so much! Deleting the app then starting over totally worked and wasn’t as scary as I thought! Super easy all my devises just showed up when I added it back. Thank you!