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Home mini multimedia

PE85
Community Member

I have several Google home speakers at home. Sometimes I ask my voice to turn on music on one of them, and then I want it to play not only on one speaker, but on several. How do I extend playback to multiple speakers through the mobile app. There used to be a function where I could add or remove the desired column from the playback. And now I don't see it. How can I do it?

24 REPLIES 24

David_K
Diamond Product Expert
Diamond Product Expert

PE85
Community Member

It used to be like that, but now it's not! I press "media" but I can't choose where to transfer the sound. 

PE85
Community Member

Screenshot_20230226-183940.png

Screenshot_20230226-183914.png

PE85
Community Member

I can't find how to do it in my app. You can record a video from the screen how to do this or circle where I need to click on my screenshots

David_K
Diamond Product Expert
Diamond Product Expert

I wonder if this only works with media you've casted, and not media you asked the device to play.

Try casting the content from your phone instead, and see if the option appears?

PE85
Community Member

no, no matter what I play and no matter how I turn it on, the choice does not appear. And with my voice, I can only transfer music from one device to another. I want them to play together

David_K
Diamond Product Expert
Diamond Product Expert

Are your devices in a speaker group? That's the feature designed for devices to play together:

Create and manage speaker groups - Google Nest Help

PE85
Community Member

Yes, I realized that it is fashionable to get around the lack of this feature by adding columns to the group. But what if I want to turn on the music in the group and +1 the device in the other room?

David_K
Diamond Product Expert
Diamond Product Expert

I don't believe you can do that. You would need to add that device to the speaker group.

Juni
Community Specialist
Community Specialist

Hi folks,

 

@David_K, Thanks for the help. 

 

@PE85, Thanks for reaching out. We appreciate your effort in trying the steps provided by davidking. Are you using an iOS or Android phone? Could you try to force close and reopen your Google Home app and try it again. Rebooting your phone might help too. Using another phone can help us further isolate the issue. 

 

Let me know how it goes.

 

Regards,

Juni

PE85
Community Member

I've updated, uninstalled, and reinstalled the app on various devices in my family. nothing helped. I have pixel 7 pro

Juni
Community Specialist
Community Specialist

Hi there,

 

Thank you for giving it a go. We regret if the problem is still bothering you. Let me ask the team first. Could you let me know what version of the Google Home app is running on your Pixel 7 while I wait for their update?

 

Regards,

Juni

PE85
Community Member

V 2.65.1.6

Juni
Community Specialist
Community Specialist

Hi there,

 

Got it, thanks. Could you uninstall and reinstall the updates on your Google app? Check the instructions below:

 

  1. Open the Google Play Store app Google Play.
  2. At the top right, tap the Profile icon.
  3. Tap Manage apps & device and then Manage.
  4. Tap the name of the app you want to delete and then Uninstall.
  5. Select update to confirm.

Keep me posted.

 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

It's me again. I want to make sure you're all good — how did the steps go?
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni

PE85
Community Member

No, reinstalling the app didn't help. Moreover, this problem is also with my sister, I checked it on her device

Juni
Community Specialist
Community Specialist

Hi PE85,

 

Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

 

Let me know how it goes.

 

Regards,

Juni

Dan_A
Community Specialist
Community Specialist

Hey there,

 

We haven't received your form. Have you had a chance to fill it out? Just in case here's the link.

 

Thanks,

Dan

PE85
Community Member

Just filled out and submitted.

Dan_A
Community Specialist
Community Specialist

Hi PE85,

 

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

 

Cheers,

Dan

PE85
Community Member

Ok, I'll wait for an answer then.

Princesss
Community Specialist
Community Specialist

Hi PE85,

 

No worries, we'll keep this thread open until you are assisted via email.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi PE85,

 

I've seen that you have been assisted via email. I'll consider this post as complete and will lock the thread in 24 hours.
 

Best,

Princess