08-15-2022 01:26 AM
My Google home mini won’t connect, it gets as far as connecting to the Wi-Fi but then states not on same WiFi network. I’ve tried resetting it and turning wifi on/off but no luck!
Any ideas please?
08-16-2022 04:55 PM
If you are setting it up via your phone turn the wifi off on the phone and try setting it up via cellular. Then when the mini gets to the wifi part just pick the wifi you want to connect to and you should be good to go.
08-20-2022 02:50 PM
Hey there,
78912, thanks for the help!
Jt3, that certainly hasn't been easy for you. If suggested steps above didn't help, try these steps:
Hope the steps help!
Best,
Alex
08-23-2022 02:55 PM
Hey Jt3,
Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.
Thanks,
Alex
08-23-2022 10:24 PM
This worked! Used a different device connected to hotspot and checked the local network was switched on!
08-23-2022 11:28 PM
Hi Jt3,
Thanks for the update. Glad to know that it's already working and we have ruled out what's causing this.
Since this has been resolved, I'll consider this post complete and will lock the thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and the community would gladly help.
Best,
Princess