cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

How do I add an account that is not gmail

Dunhamtrevor
Community Member

How do i add an email that is not Gmail account

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Dunhamtrevor,

 

If you're referring to sharing your home and/or Google Nest and smart devices in the Google Home app, there are certain accounts don't have the ability to be a home member. When a customer tries to add the following types of accounts in the Google Home app, they get an error that they can't invite the email address. These accounts are:

 

  • Google Workspace (formerly known as G Suite) accounts
  • Child or Unicorn accounts

You may check this article for more information.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hello Dunhamtrevor,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Best,

Alex