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How to prioritise which device assistant answers

Peterp718
Community Member

Hi, 

I have the Pixel 7 Pro and I also have the Nest Hub Max.  I always charge my phone in my bedroom next to the Nest Hub Max.  Sometimes I want to send a message to one of my contacts using the assistant but instead of the phone the nest hub assistant answers and ofcourse it can't do it. Is there a way to choose or prioritice which device assistant activates?  Maybe I'm doing something wrong please help. Thanks.

 

Peter

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

No unfortunately there is no setting or feature for that. In that scenario, your Nest Hub will always take priority.

Juni
Community Specialist
Community Specialist

Hi folks.

 

@David_K, thanks for the help.

 

@Peterp718, I totally understand that this is a good feature to use with your Google Nest Hub Max but, this feature is not yet available. I'd suggest you submit feedback about it, here's how.

 

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours. 
 

Thanks,

Juni

Shanehansen
Community Member

I'm actually having the exact opposite problem. Whenever I say Hey Google to one of my nest speakers my phone takes priority and usually doesn't complete the command. Very annoying

Dan_A
Community Specialist
Community Specialist

Hi Shanehansen,

 

This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers and phone are we working with? When did your issue begin? Were there any recent changes made? 

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers.
  2. Plug them back in after 3 minutes tops.
  3. Restarting your phone might also help.

 

For additional information and troubleshooting, check this guide and tell me how it goes.

 

Best,

Dan

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni