Hi i have the nest hub and the doorbell connected to each other but the problem i am having now is when my wife is at home the doorbell doesn’t go over on the nest hub, i get an notification on my phone because i am outside how can i solve it that whenever someone is home the hub goes over when a person rings the bell.
Do you have "Visitor announcements" (https://support.google.com/googlenest/answer/7672451) enabled for your Google Nest doorbell? If you do, you should get an announcement on your Nest Hub whenever the doorbell button is pressed, as long as both the doorbell and the Nest Hub are in the same Google Nest "home/structure" on the same Wi-Fi network and the Nest Hub is NOT set to "Do Not Disturb".
Are you by any chance using "Home/Away Assist"? We don't use that feature, but perhaps something about that feature is causing the behavior you're observing.
Ferro, thanks for reaching out. I hope you got the answer you were looking for. If you need help with your Google Home or Nest devices, please do not hesitate to reply.
