Hub - i can't do that now

[Chegui]

It did worked fine last Monday for a short time. Now, it comes back with the message above. I have done re-set, reposition devices, erased all and re-do it bit no luck.

[Muddi]

Hey Chegui,

Thanks for reaching out.

Sorry this has taken this long, and I understand how you feel when your device is not working properly. Let's dig deeper - when did the issue start? Could you tell us the specific command? Are there other actions/features that are affected? Also, what kind of account are you using (personal, business)?

Looking forward to your response.
 

Cheers,

Muddi

[Chegui]

i'm using a personal account. have the problem since i got them. Some time it works, some time does not.

My Wi-Fi system is Cisco but kind of old. Everything works at home - smart TV. phones, PC, etc - except for my google speakers.

[Muddi]

Hey Chegui,

My apologies for the delays. Could you tell us the specific action or command? ? Are there other actions/features that are affected?

Keep us posted.

Cheers,

Muddi

[Muddi]

Hey Chegui,

Checking in to see if you still need help with your Google Nest Hub? Please tell us the specific action or command? ? Are there other actions/features that are affected?

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hey Chegui,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi

[Jake]

Hey Chegui,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake