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Hub stuck on grey ‘g’ screen, factory reset not helped

Rabindre
Community Member

Hub stuck on grey ‘g’ screen, factory reset not helped.

wanna make a case number and want a new device can't work with it now.

please help me out.

2 REPLIES 2

Cinematiks
Community Member

I have the same issue and have tried factory resetting to no avail.

DpGoocom47
Community Member

Seems there are a lot of us with the same problem but I|'ve yet to see any helpful response from Google.